Policy Effective Date: January, 2017
ONE Retirement, LLC is committed to the protection of your privacy. We understand keeping your information secure and confidential is critical to earning and keeping your trust. We NEVER rent, sell or trade your personal information to anyone.
This policy explains, how ONE gathers and uses your information in the context of each of our service offerings: (a) our planning and account portals, (b) payments/transfers, and (c) wealth management. In particular, we describe how your personally identifiable information is shared and/or disclosed, how we collect and use other non-personal information and how we address other privacy and security matters – like our overall security practices, deletion of your information upon request and opting out of marketing communications. Lastly, we describe methods for contacting ONE in the event you have privacy or security questions, comments or feedback.
What is ONE Retirement Advisors?
ONE Retirement Advisors is a registered investment advisor that maintains a website and a blog at www.oneretirement.com. All content available thereon are collectively referred to herein as the “Site”.
Collecting, Using & Sharing Information
How We Collect Your Personal Information
“Personal Information” is your personally identifiable information such as your name, email or mailing address, phone number, account credentials or account numbers that we gather from our web sites, mobile applications, or through communications with representatives of ONE Retirement, LLC. The types of information we collect depend on which of our services you choose to use.
You become a User when you access the Site, pursuant to ONE’s Disclosures. Except as required by law or requested by regulatory authorities, ONE agrees to maintain your non-public information in strict confidence.
ONE restricts access to non-public personal information about Users to certain ONE employees who require that information in order to maintain and operate the Site. ONE may ask you for additional personal information in order to provide personalized services to you. ONE stores, processes, and maintains data related to you in order to provide its products and services through the Site. ONE’s uses for this data are described below.
When you use the Site, ONE’s website host automatically records certain information about your use of the Site. Similar to other web services, ONE records information such as browsing activity, data displayed or clicked on (such as UI elements, ads, and links), and other information (such as browser type, IP address, date and time of access, cookie ID, and referrer URL). Along with cookies, ONE may also use third-party tracking technology, such as Google Analytics, to record similar information regarding you and your activity on the Site.
ONE is not directed to anyone under the age of 18. If a parent or guardian becomes aware that his or her child under the age of 18 has provided us with personally identifiable information without his or her consent, he or she should contact us at firstname.lastname@example.org. If we become aware that a child under the age of 18 has provided us with personally identifiable information, we will delete such information from our files.
Use of Information
ONE maintains and processes your information to provide ONE’s products and services to you and to improve our services.
ONE ’s website host processes the information you provide to ONE for various purposes, including but not limited to formatting and displaying your information, delivering related content, sharing community information, and other purposes relating to the Site.
ONE may, from time to time, offer services through its website such as a retirement analysis which may involve a third-party. By using the service, you consent to the privacy notices of the third-party.
If you are a Client, ONE may also process information for performing trades for your account, investing activity in your account and/or calculating your portfolio performance.
ONE may send you information related to ONE services, the blog, or your account if you are a Client. If you decide at any time that you no longer wish to receive marketing communications from us, please follow the “unsubscribe” instructions provided in the communications.
Information Sharing and Onward Transfer
We do not sell, rent, or otherwise share your personal information with any third parties except as permitted or required by law, such as when we reasonably believe it is necessary or appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, front-running or scalping, situations involving potential threats to the physical safety of any person, or violations of our Disclosures.
You understand and agree that any personal information that you provide through the Site and explicitly agree to share publicly might be made publicly available in ONE ’s discretion, and that other Users may use and reproduce such. We have no control over the use by other Users of the information that you voluntarily disclose to ONE Retirement for this purpose or to the public in general.
ONE maintains physical, electronic and procedural safeguards to guard Users’ non-public personal information.
Special Rules for the Use and Sharing of Information of Clients
We may share the information required to become a Client with our custodian solely for the purpose of allowing our custodian to provide services to you.
You may request deletion of personal information by emailing email@example.com and providing us enough information to identify your account and prove that you are the owner of the identified account. We will endeavor to act on these deletion requests as soon as reasonably practicable and we may have to retain some information in accordance with the laws and regulations governing financial services. Deletions take effect when we act on them. Residual information related to your account may remain for some time on our servers. If you are a Client you may request that we remove your personal information, and we will do so as soon as reasonably practicable. However, we may retain such information, as well as any data related to your trades, in accordance with applicable laws and regulations. In no case will we share any individual trading data unless required by regulators or other government bodies.
You may decline to provide personal information to ONE. Declining to provide personal information may disqualify you for ONE services and Site features that require certain personal information.
We will not share data with third parties for marketing purposes.
If your physical or email address has changed, you may notify us by phone, email or postal mail at the addresses below. We will not share your contact information with third parties. Any changes to this policy will be notified here and all information collected prior to the change will fall under the policy in place at the time of collection.
If at any point in the future you decide that you do not want to receive email or other marketing materials from One Financial Partners, LLC ; you may opt-out of our mailing and/or email list. To opt-out, click on the preferences or unsubscribe link at the bottom of the email that you received from us, call us at the number provided below or send a postcard to the address below. Please provide us with your exact name, email address and physical address and indicate that you do not wish to receive future marketing communications from us.
Changes to this Policy
You can also contact ONE Financial Partners via physical mail at:
ONE Retirement Advisors
10851 Mastin, Suite 270
Overland Park, KS 66210